UpGPT Agent
Deeply understand corporate knowledge and provide precise support for employees' daily work
UpGPT is more than AI
It is the enterprise intelligence engine
UpGPT combines Large Language Models (LLM) with enterprise data systems to provide the following core capabilities:
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SaaS is now available
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RAG+ Architecture: Beyond Traditional RAG
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Multimodal support: in-depth analysis of text and image analysis, table data
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Security and access control
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Seamless integration with third-party systems
UpGPT Portal
UpGPT is a AI agent designed specifically for enterprises. It deeply integrates internal enterprise knowledge and provides comprehensive work support. Questions can be asked like a chat, and the system will automatically push the best answers, helping employees quickly obtain answers, manage knowledge, and improve work efficiency in their daily work.
AI agents can accurately perform tasks for you. Configure translation agents or generate reports for specific purposes, and generate results with a single click. AI agents also understand the search process, increasing the accuracy of your reports.
Knowledge Base and Permission Settings
Once the knowledge base is established, business administrators can customize permissions for different departments, positions, and members, helping to control who can access, edit, or query specific data.
UpGPT's architecture is built on the Azure PaaS enterprise-grade platform, which is SOC1 Type 2 and ISO 27001 certified, strengthening information security and data privacy.
Usage Analysis and Conversation Insight
UpGPT can count tokens (language model computing resource usage) and record detailed conversations between employees and customers, helping managers accurately grasp actual consumption and usage trends, making resource allocation more valuable.
Furthermore, the system optimizes AI performance through analytical accuracy and user feedback. Customized charts, reports, and dashboards based on conversational analysis provide concrete quantitative evidence for decision-making and service optimization.
UpGPT Search
Unleash the potential of corporate knowledge and improve operational efficiency
RAG+ Architecture, Surpassing Traditional RAG
Traditional RAG (Retrieval-Augmented Generation) has become the standard for AI, but UpGPT uses the advanced RAG+ architecture, which can deeply analyze images, data tables, and custom labels to provide more accurate responses.
UpGPT supports deep search of images, document snapshots, and table data, enabling intelligent cross-media analysis.
Smart Document Processing
Deep search of images and document snapshots: Processes text and supports multiple formats such as images, tables, PDFs, etc.
Context-guided: Responses are accompanied by original data, key points, and images to help users understand and verify AI responses, improving trust and decision-making quality.
Smart Image Processing
It provides image understanding, image search, and custom attribute analysis, breaking through the limitations of traditional static image libraries, enhancing the interactive experience, and using AI to intelligently process large amounts of images, effectively achieving image processing tasks.
Table Data Processing
Structured Data Table (Database Table)
It can understand the semantic relationship between field data, query data in real time during chat or Q&A, and generate corresponding reports and charts, improving the scope and efficiency of data application.
Omnichannel Messaging Platform
Omnichannel customer center build good customer relationships
Integrated chat interface to
ensure you never miss a message
Supports common platforms such as Teams, WhatsApp, LINE, and websites, allowing you to respond instantly anytime, anywhere.
Seamless conversion channels and uninterrupted interactions will delight your customers and make them feel that they are customer-centric.
Manage your customers easily through omnichannel
The Customer Interaction Center provides specialists with the best service tools, seamlessly integrating chat and back-office interfaces. Specialists can easily provide customers with thoughtful responses and quickly resolve customer issues.
UpSide
Always-on browser extension
A powerful assistant in the browser, supporting various AI tasks at any time
UpSide can identify the content of browser pages or emails and is always ready to support various AI tasks, such as replying emails, answering questions about web page content, or compiling web page content summaries.
UpGPT is included, which does not affect ongoing work and can support image and text analysis and knowledge base queries at any time.
UpSide - Browser extension
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Real-time Analysis: Summarizes webpage content instantly.
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Smart Replies: Drafts or suggests emails automatically.
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Quick Answers: Provides instant responses from knowledge base.
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Always Ready: Supports work without disruption.
UpDay CRM
Next-generation AI CRM instantly boosts your customer service capabilities
UpDay CRM improves data accuracy and accelerates revenue generation.
UpDay CRM makes your customer relationship management smarter with generative AI.
Reduce manual input, answer questions based on your business data, drive business development with AI, and accelerate customer revenue, satisfaction, engagement, and loyalty.
Turn customer Interactions into CRM records and actions
UpDay's advanced technology can detect shortcomings in AI responses, quickly activate human support, and log the query in UpDay AI CRM to ensure uninterrupted customer care.
Improve the accuracy of CRM data and accelerate revenue generation through advanced generative AI.
Quickly recognize your customers and instantly boost rapport
UpDay's CIC Customer Interaction Center provides specialists with the best service tools, seamlessly integrating chat and back-office interfaces. A 360-degree view of the customer pops up instantly, allowing specialists to easily provide customers with thoughtful responses and resolve issues immediately.
